What makes good Tourist Guide?

A good guide makes your trip a rich and rewarding experience, by showing you the way. Has insight, and knows where you are going. Ultimately what makes a good guide is what makes a good friend; someone whose company you enjoy, who can surprise and delight you, whose advice and comfort you can seek but who also knows when to leave you in peace. 

*Adapted from an article written by Kate Humble, one of the judges
 in the World Guide Awards.